The majority of people do gamble responsibly. It may help you to keep your gambling under control by remembering the following:
If you are answering ‘yes’ to some of these questions, then it is likely that a gambling problem exists. For friendly and helpful advice from trained counsellors call the National Gambling Helpline on 0808 802 133. The helpline operates between 8am and midnight, 7 days a week, 365 days a year. Calls outside of these hours will be taken by a message taking service.
Sometimes just telling someone about your problem can be a relief and it is the first step towards dealing with your problem. You can also visit the GambleAware website www.begambleaware.org for more information and advice.
Whilst most lottery players are able to enjoy their participation in such activity, we recognize that for a very small number of people this form of gambling activity may cease to be fun. For those players who wish to restrict their gambling, we provide a self-exclusion facility. Self-exclusion is a formal process whereby we cease to allow you to participate in our online and direct mail lotteries.
To self-exclude please call 0333 4444 111 or email firstname.lastname@example.org and state ‘self-exclusion’, and include your full name, address and mobile number. We shall mark your record accordingly within 3 working days of receipt of your self-exclusion notification. We will hold your details on a register to ensure that you aren’t entered into any future draws and that we don’t send you any promotional material. If you have purchased entries in our lottery, and subsequently send us a self-exclusion notification which is received prior to the lottery close date, we will remove you from the draw. The minimum period of exclusion is 6 months.
In requesting self-exclusion you agree to provide full and accurate personal details, now and in the future, so as to ensure we are able to restrict your access to our services. If you do choose to self-exclude we will use all reasonable endeavours to ensure we comply with your self-exclusion. However in agreeing to self-exclude you accept that you have a parallel undertaking not to seek to circumvent the self-exclusion. Accordingly, neither us nor our charity partners has any responsibility or liability for any subsequent consequences or losses howsoever caused, that you may suffer or incur if you commence or continue gambling by providing misleading, inaccurate or incomplete details or otherwise seek to circumvent the self-exclusion agreed.